COVID-19 Customer Update

COVID-19 Update

Unfortunately, due to the high volume of parcels and the significant impact that Covid-19 has placed on our logistics partners, we are currently experiencing delays in the processing and shipping of orders.

We assure you that we are working closely with our delivery partners to ensure we get your orders to you as quickly and safely as possible.

We apologise for any delays and appreciate your patience and understanding during these challenging times.

 

Delivery times

Delivery delays are, unfortunately, out of our control. Please refer to the tracking information of your order to see how long the delivery time is predicted to be.

We apologise for any delays. Please contact our customer service team if we can be of any assistance.

 

Hygiene and handling

Our warehouse teams are following all Government guidelines, and hygiene and handling procedures are enforced when picking and packing your order. Within our warehouses additional health and safety measures are being taken, including regular hygiene audits to ensure standards are upheld.

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